1. Acceptance of Terms
By accessing or using the Prime Service Co. website (the "website"), you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference. If you do not agree, please discontinue use of the website.
We may update these Terms from time to time. Continued use of the website after a change becomes effective constitutes your acceptance of the updated Terms.
2. About Us
Prime Service Co. is an independent appliance repair service operating in the Sacramento, California area. We provide residential and commercial appliance repair support. The website is informational — actual repair services are arranged through a phone call or through the external scheduling platform linked from the website.
3. Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited activity includes, but is not limited to:
- Attempting to gain unauthorized access to the website, server, or related systems
- Using the website to transmit malware, spam, or other harmful material
- Scraping, harvesting, or systematically extracting content without our prior written consent
- Interfering with the security or proper operation of the website
- Impersonating any person or misrepresenting your affiliation with any person or entity
- Using the website in any way that violates applicable federal, state, or local law
4. Service Requests
The website allows you to call us by telephone or click through to an external service request platform. Any repair service you arrange is governed by the specific terms agreed between you and Prime Service Co. at or before the time of service, not by these website Terms. Same-day appointments may be available depending on location, schedule, and the appliance issue; availability is not guaranteed.
5. No Warranty / "As Is" Disclaimer
The website is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that any defects will be corrected. Information on the website is for general information only and may not be current. You should not rely on the website as a substitute for professional advice.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Prime Service Co., its affiliates, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from or related to your use of, or inability to use, the website — whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damage.
In jurisdictions that do not permit limitations on certain warranties or damages, our liability is limited to the maximum extent permitted by law.
7. Indemnification
You agree to defend, indemnify, and hold harmless Prime Service Co. and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your use of the website, your violation of these Terms, or your violation of any rights of a third party.
8. Intellectual Property
All content on the website — including text, graphics, logos, icons, images, audio clips, downloads, data compilations, layout, and software — is the property of Prime Service Co. or its content providers and is protected by United States and international copyright, trademark, and other laws. You may view, download, and print pages of the website strictly for your own personal, non-commercial use, subject to these Terms. You may not otherwise reproduce, distribute, modify, transmit, or commercially exploit any content without our prior written permission.
9. Third-Party Trademarks & Brand Names
Brand names, model numbers, and trademarks of appliance manufacturers and other third parties referenced on the website are used for identification purposes only. Their appearance on the website does not imply endorsement by, affiliation with, or authorization from those third parties. Prime Service Co. is an independent appliance repair service unless otherwise stated. All third-party trademarks remain the property of their respective owners.
10. External Links
The website may contain links to third-party websites, including but not limited to a third-party scheduling platform, web font services, map providers, and a Google Reviews widget. We do not control these third-party sites and are not responsible for their content, privacy practices, security, or availability. The inclusion of any link does not imply endorsement of the linked site or service.
11. Changes to the Website or Service
We reserve the right at any time, and without notice, to modify, suspend, or discontinue the website or any portion of it. We will not be liable to you or any third party for any modification, suspension, or discontinuance.
12. Termination
We may suspend or terminate your access to the website at any time, with or without notice, for any conduct that we, in our sole discretion, believe violates these Terms, infringes any third-party rights, or is harmful to other users, to us, or to third parties.
13. Governing Law & Venue
These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. You agree that any action at law or in equity arising out of or relating to these Terms or the website shall be filed exclusively in the state or federal courts located in Sacramento County, California, and you submit to the personal jurisdiction of those courts for the purposes of any such action.
14. Dispute Resolution
Before filing a formal claim, we ask that you first contact us at legal@primeserviceco.net so we can try to resolve the matter informally. Most concerns can be addressed quickly this way. Nothing in this paragraph limits your right to pursue available legal remedies.
15. Severability & Entire Agreement
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect. These Terms, together with the Privacy Policy and any other notices we publish on the website, constitute the entire agreement between you and Prime Service Co. regarding the website and supersede any prior agreements.
16. Contact Us
Questions about these Terms? Contact us at:
Prime Service Co.
Email: legal@primeserviceco.net
Phone: (916) 994-0054
Service area: Sacramento, the State of California, United States
These Terms are provided as a general informational starting point and are not legal advice. We recommend you have them reviewed by a qualified attorney before relying on them for your specific business.