1. What Are Cookies?
"Cookies" are small text files that a website places on your device — computer, phone, or tablet — when you visit. They allow the website to remember your actions and preferences (such as language or display settings) over a period of time, so you do not have to re-enter them each time you visit.
This policy also covers related technologies that work similarly to cookies, including local storage (browser storage that persists between visits), session storage (cleared when you close the tab), and web beacons / pixels (tiny invisible images used to detect that a page was viewed).
2. Why We Use Cookies
We use cookies and similar technologies to:
- Make the website work correctly (essential cookies)
- Remember your preferences
- Understand how the website is used so we can improve it
- Enable embedded third-party features such as a Google Reviews widget and a service-area map
We do not use cookies for cross-context behavioral advertising or to "sell" personal information as those terms are defined under California law.
3. Categories of Cookies We Use
3.1 Strictly Necessary
These cookies are required for the website to function correctly and cannot be disabled. They include WordPress session cookies (only set when you log into the admin area), security tokens, and similar technical cookies. Without them, the website cannot be operated properly.
3.2 Functional
Functional cookies and local storage entries remember your choices on the website — for example, whether you have dismissed the mobile menu, the state of an open FAQ accordion, or your preferred service-category tab. They are limited to your own browser and are not shared with third parties.
3.3 Performance & Analytics
If we add analytics tools to the website, they may set cookies that help us understand aggregated visitor behavior — for example which pages are most viewed and how visitors arrive at the website. Where used, analytics data is collected in aggregate form and is not used to identify individual visitors.
3.4 Third-Party
Some features on the website are provided by third parties and may set their own cookies or storage entries directly from their servers when you load those features:
- Google Reviews widget (provided through the Trustindex plugin) — when the reviews section loads on a page
- Web fonts (Google Fonts) — when fonts are fetched to render typography
- Map tiles & library (OpenStreetMap / CARTO via Leaflet) — when the service-area map is loaded
- External scheduling platform — only when you click "Schedule Service" and are taken off this website
These third parties operate under their own privacy and cookies policies, which we do not control. Please read their notices for full details.
4. Third-Party Services
| Service | Purpose | More information |
|---|---|---|
| Trustindex (Google Reviews) | Display live Google reviews on the website | trustindex.io/privacy |
| Google Fonts | Serve the website's typography | policies.google.com/privacy |
| OpenStreetMap / CARTO | Render the interactive service-area map | osmfoundation.org/privacy · carto.com/privacy |
| External Scheduling Platform | Receive service requests when you click "Schedule Service" | See the platform's own privacy notice |
5. Managing Your Cookie Preferences
You can control cookies in several ways. The most reliable way is through your web browser. You can also delete cookies that have already been set, or block cookies on a per-site basis. Be aware that blocking strictly necessary cookies may prevent certain parts of the website from working.
6. Browser Controls
Each major browser provides settings to view, control, and delete cookies. For step-by-step instructions, see the help pages of the browser you use:
To learn more about cookies in general, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.
7. Global Privacy Control & Do Not Track
We recognize the Global Privacy Control (GPC) browser signal. If your browser or a privacy extension sends a GPC signal, we treat it as a valid opt-out of the sale or sharing of personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act.
"Do Not Track" (DNT) is a separate browser signal. Because the DNT standard is not consistently implemented across the industry, we do not currently respond to DNT signals.
8. California "Do Not Sell or Share My Personal Information"
We do not sell personal information and we do not share it for cross-context behavioral advertising as those terms are defined under the California Privacy Rights Act. Because we do not engage in those activities, no specific opt-out is required to stop them. If you still wish to confirm your preference, you may transmit a Global Privacy Control signal from your browser or email us at privacy@primeserviceco.net.
9. Changes to This Policy
We may update this Cookies Policy from time to time, for example to reflect changes to the technologies we use or to applicable law. The "Last updated" date at the top of the page will always reflect the most recent revision. Please check back occasionally for updates.
10. Contact Us
If you have questions about how we use cookies, contact us at:
Prime Service Co.
Email: privacy@primeserviceco.net
Phone: (916) 994-0054
Service area: Sacramento, the State of California, United States
This Cookies Policy is provided as a general informational starting point and is not legal advice. We recommend you have it reviewed by a qualified attorney before relying on it for your specific business.